FAQ

Most orders are delivered within 10 minutes after your payment is confirmed. Please log in to the game on the server and character you entered at checkout, and keep an eye on your in-game private messages. Our delivery character will contact you there.

Delivery starts once the payment is confirmed:

• Card, Apple Pay, Google Pay, Bancontact, iDEAL and Open Banking are confirmed almost instantly.
• A SEPA bank transfer can take 1–2 business days to arrive.
• Crypto payments (Binance Pay, NOWPayments) are confirmed once the blockchain has validated them.

If you are already in game and haven't received your Kamas after 15 minutes, press “I'm in game — please deliver my order” on the Order Tracking page or in your account's order details. You can also contact our Live Support, available 24/7.

You receive your Kamas directly in game. You don't need to give us your account details. At checkout, choose your server, enter the exact name of the character that will receive the Kamas, and pick a delivery method.

In-game Exchange

1. Log in to the game with that character.
2. Our delivery character will send you a private message with the map where the exchange will take place.
3. Go to that map and accept the trade window.

For your safety, we recommend exchanging a few resources or items with our delivery character during the trade.

Auction House (HDV)

1. List an item (a pet or an insect) for the exact amount of Kamas you ordered.
   Important: the item's stats must be unique. Otherwise the Auction House only shows the cheapest listing, and we won't find yours. Switch to “Buy Mode” first to check that you can see your own listing.
2. Send our Live Support 1–2 screenshots showing your character's name, the item's stats and your current map.
3. Your Kamas are delivered as soon as we buy your item.

For your safety: We will never ask you to send Kamas back. If someone claiming to be Lekamas asks you for Kamas, it is a scam. Contact our Live Support instead.

The Auction House (HDV, “Hôtel des ventes”) is the in-game marketplace where players buy and sell items. With this delivery method, you don't need to meet our delivery character:

1. You list an item (a pet or an insect) on the Auction House for the exact amount of Kamas you ordered.
2. We buy it.
3. The Kamas from the sale go straight to your character.

It is a convenient option if you can't wait on a map for the trade. It is also safer against impersonators, because you never trade directly with anyone. For the full steps, see “How will I receive my Kamas?”.

We deliver Kamas on Dofus, Dofus Touch, Dofus Retro and Wakfu. Every server we currently support is listed in the “Server” menu on each game's order page. If your server is listed, you can order right away. If it isn't, contact our Live Support: we may still be able to help, or let you know when it becomes available.

Yes, on Dofus (Unity) some accounts have an official Kamas limit set by the game. It does not apply to Dofus Touch or Dofus Retro.

The limit is lifted automatically once your account meets all three conditions:

• at least 11 hours of total playtime;
• at least one character above level 51;
• at least one past Dofus subscription.

To check whether your account is limited, open your inventory and hover over your Kamas amount: if a tooltip appears, your account is limited. Please check this before ordering, and make sure the amount you buy fits within your limit. Learn more in our guide: How to unlock the Kamas limit on Dofus Unity.

We accept Visa, Mastercard and CB cards, as well as Apple Pay, Google Pay, Bancontact, iDEAL, Open Banking, SEPA bank transfer and local Moroccan banks. You can also pay in crypto with Binance Pay or with many other cryptocurrencies through NOWPayments.

Available payment methods depend on your country. All payments go through secure, encrypted payment providers, and we never see or store your card details.

First, check these points:

• You are logged in to the game on the server and character entered in your order, and the name is spelled correctly.
• Private messages are enabled in your game options. Our delivery character contacts you by private message.
• Your payment has been confirmed. Bank transfers and crypto payments can take longer.

Then press “I'm in game — please deliver my order” on the Order Tracking page or in your account's order details. If you still haven't received anything, contact our Live Support, available 24/7.

Contact our Live Support immediately so we can correct it before delivery.

Please note: if we have already delivered to the character name written on your order because we were not informed in time, and that character was online, we can't recover the Kamas or deliver again. Always double-check your character name and server before paying.

Don't worry, you're covered. If a server rollback removes the Kamas we delivered, we will deliver your full order again, free of charge. Just contact our Live Support with your order number and we'll arrange a new delivery as soon as possible.

In the game, no two characters can have exactly the same name. Scammers create names that only look like ours, usually with a tiny difference that is easy to miss:

• a capital “I” instead of a lowercase “l”;
• one letter added, removed or doubled;
• two letters swapped.

They learn our delivery characters' names by placing small orders themselves, then copy them. They may also spot you in game, for example near a delivery map, and message you while you are waiting for your order.

How to stay safe

• Check the sender's name letter by letter before you trade.
• Our delivery character only gives you Kamas. They never ask you to send Kamas or items back for any reason, such as a “mistake”, a “wrong amount” or a “verification”.
• If anyone asks you for Kamas, it's a scam. Block them and contact our Live Support.
• Not sure whether a message is really from us? Ask our Live Support before doing anything.

We do everything we can to keep the risk as low as possible: our delivery characters are run carefully and every delivery is discreet. However, no seller can honestly promise zero risk.

To reduce it further, we recommend choosing Auction House (HDV) delivery. You simply sell an item and we buy it, so there is no direct trade between your character and ours.

The VIP program is for registered customers. Every delivered order counts toward your VIP level, which is updated automatically. There are 5 levels, from Iron (+1%) to Diamond (+5%), and each level gives you extra Kamas on every Kamas order.

Log in before ordering: the product page shows exactly how much you will receive. Your VIP level never expires. See the full list of levels on our Loyalty program page.

Refund requests are processed within 24 hours. If we can't deliver your order for a reason on our side, such as being out of stock on your server, you receive a full refund. Please contact our Live Support with your order number.

We have been selling Kamas for more than 10 years and have served over 100,000 customers. Our customers rate us highly on Trustpilot, and you can read their reviews there. Not sure yet? Start with a small order and see for yourself.